Frequently Asked Questions
I don’t know if I can afford to see a solicitor?
Seeking advice from a solicitor need not be as expensive as you may think. Livingstons offers all prospective clients a first free consultation at which an initial view can be taken as to the merits or issues in your case. At the initial interview, we would also advise you about our charges and if other funding arrangements are available.
What about “No Win-No Fee” Legal advice?
In certain types of cases (notably Personal Injury and Employment matters) Livingstons are able to offer “no win, no fee” arrangements to cover potential legal costs. “No win, no fee” arrangements are usually only offered in cases which have a good chance of success.
In Personal Injury cases, we may be able to assist you under a Conditional Fee Agreement (CFA) under which if you succeed in your claim, the other side will pay your legal costs. We can also take out an insurance policy on your behalf (which we pay for) to cover you in the event that you lose.
All of this means that we do not ask you for any money at any stage. If we are successful in your claim we normally charge a success fee but this is paid for by the other side. We make no deductions from the damages you receive.
We can also take some Employment Tribunal claims under a Damages Based Agreement (DBA). In the Tribunal, it is not usual for the losing side to pay the winning side’s legal costs. As such, there is very little risk of you being asked to pay anything if your claim is unsuccessful. At the start of the case, we would agree a percentage of your compensation which we would be paid in the event that your claim is successful. If you win, you pay us the agreed percentage to cover our fees. If you lose, you pay us nothing.
What hours are Livingstons Offices open?
Our offices in Ulverston and Dalton all have the same opening hours. Normal opening hours are 9.00 a.m. to 5.00 p.m. Monday to Friday. Outside these hours an answer phone service is available.
Will you come to me?
Our staff travel between our offices to see clients and, wherever possible, we will arrange your appointments for the office which is most convenient for you.
Our Dalton office is easily accessible for wheelchair users, but if you would prefer not to travel to Dalton or have limited mobility, we offer home and hospital appointments on request.
Do you only represent clients in the area?
No. Although most of our clients live or work in South Lakes and Furness area, we have an ever-increasing number of clients from further afield. We are constantly developing and updating our IT which helps us better serve our clients out of the area.